Customer Privacy Notice

Our Commitment

McGraw-Hill Ryerson's Customer Privacy Policy has been developed as an extension of our commitment to combine the finest quality products and services with the highest level of integrity in dealing with our customers. The Policy guides what information we collect, how we store and use the information about customers and prospects. The Policy is, and will be periodically accessed against new technologies, business practices and our customers' changing needs.

Collection

Contacting us via e-mail or by completing a Web form reveals your e-mail address and any other information you include. Our site uses temporary and permanent cookies to customise your experience on this site. Cookies are data placed in the hard drive of your computer to determine whether your computer has accessed this site before and to allow us to provide you with further information in accordance with your stated preferences.

Cookies

In order to change these cookie preferences, you must change your browser's preferences to disable cookies or delete cookies. Please note that disabling cookies for some services may affect the ability to use that service. Security information is specific to each browser and operating system. Please check with your browser’s specific company for more information. Some examples of how to change your browser’s preferences are as follows: In Internet Explorer (versions 6 and up), this option is listed under Tools > Internet Options > Privacy. The setting has to be set to Block All Cookies; In Netscape (versions 7 and up), this option is listed under Edit > Preferences > Privacy & Security > Cookies. The Disable Cookies button should be checked.

Use

We will use this information, which we will maintain in our database, to help us process your order, service your account and fulfil your order or respond to your inquiry. All information is located in a secure database in the U.S. and access it limited to authorized persons.

We may also make your contact information available to other divisions of the McGraw-Hill family of companies or to other reputable business information companies, so that they can inform you about other products and services that may interest you.

You have choice

If you do not want this information used as set out in this paragraph, simply print out this page, check the appropriate boxes below and send it via mail to Privacy Official, IS&T, McGraw-Hill Ryerson, 300 Water Street, Whitby, Ontario, Canada L1N 9B6. If you wish to send your submission via email, please simply copy the statements below that apply to you into an email message and send them along with your contact information to mhrprivacy@mcgrawhill.ca

 Please do not contact me with promotional information from McGraw-Hill Ryerson in the future

 Please do not share my contact information with other parts of the McGraw-Hill Companies

 Please do not share my contact information with external third-parties

More Information

If you would like to confirm the accuracy of the information we have collected from you, please mail a written request to Privacy Official, IS&T, McGraw-Hill Ryerson, 300 Water Street, Whitby, Ontario, L1N 9B6, Canada

If you have questions about the uses we are making of this information, you may contact the Privacy Official, IS&T, McGraw-Hill Ryerson, 300 Water Street, Whitby, Ontario, L1N 9B6, Canada, or Call Toll-Free at 1-800-565-5758.

For more information about The McGraw-Hill Companies' Customer Privacy Policy, visit http://www.mcgraw-hill.com/privacy.html